Business automation for small businesses
If you copy enquiries into a notebook, forward the same message ten times a day or forget to follow up, that's work a simple automation can do. We set up the small, dependable ones (replies, lead sheets, alerts and reminders) around the way you already work.
Useful, practical, and under your control
Instant enquiry replies
Every new enquiry gets an immediate reply with your timings, prices or next step, even at midnight.
Leads saved to a sheet
Website forms and WhatsApp enquiries are logged in a Google Sheet with the name, number and what they asked, so nothing is lost.
Owner alerts
A message on your phone for every new order or enquiry, so you never find out a day late.
Follow-up reminders
A polite follow-up to people who asked but didn't buy, after a delay you choose.
Booking and appointment reminders
Reminders before an appointment or class to cut no-shows for salons, clinics and coaching centres.
A daily summary
One message each evening with today's enquiries and orders and what still needs a reply.
Automation should make you more responsive, not less personal
We only message people who have contacted you or agreed to hear from you. No bulk messages to cold lists.
We start by mapping the process: where enquiries arrive, who answers, what gets forgotten. Then we automate the steps that are the same every time.
You always keep the final say. Anything unusual comes to you, not to a bot.
How automation is priced
Automation is quoted per project, depending on how many steps and tools are involved. Tell us what you do by hand today and we'll come back with a scope, a price and a timeline.
Common questions
What can be automated in a small business?
Typically the repeated, rule-based steps: acknowledging enquiries, saving leads, alerting you, sending reminders and following up. We'll point out the two or three that would save you the most time.
Do you need the WhatsApp Business API?
Some features use WhatsApp Business tools, while simpler ones, like alerts to you or lead sheets, don't. We'll tell you which approach fits before you commit.
Will customers know a message is automated?
Replies are written in your voice and make clear when a person will follow up. We don't pretend to be a person.
How much does business automation cost?
It's quoted per project, depending on how many steps and tools are involved. Message us on WhatsApp with what you do by hand today.